FREQUENTLY ASKED QUESTIONS

Services   •   Pricing •   Onboarding •   Technology   

Security •   Payroll & HR •   Accounting

📌 About Our Services 

  • We provide bookkeeping, accounting, payroll, 401(k) administration support, financial reporting for boards, managerial consulting, accounting information systems (including NetSuite), and HR support. 

  • Yes.  Our systems are designed for remote collaboration. 

  • Both. Many of our clients are small businesses, professional service firms, and community‑based nonprofits. 

  • We support professional services, legal, construction, trades, creative firms, and nonprofit organizations. 

  • We are based in California and serve clients nationwide. 

 💵 Pricing & Engagement 

  • Pricing depends on service scope, transaction volume, and complexity. We offer monthly packages and hourly consulting. 

  • Both. We offer monthly packages for ongoing services and hourly billing for consulting, cleanup, and system work. 

  • No.  Most engagements are month‑to‑month; however, larger projects may have defined timelines. 

 🚀 Onboarding & Process 

  • We begin with a discovery call, review your systems, gather documents, and establish a workflow tailored to your business. 

  • Documents typically needed are bank statements, payroll reports, prior financials, vendor lists, and accounting system access. 

  • Most clients are fully onboarded within 1–2 weeks. 

🛠 Tools & Technology 

  • We support QuickBooks Online, QuickBooks Desktop, Xero, industry‑specific systems, and NetSuite. 

  • Yes. We perform full migrations, cleanup, chart‑of‑accounts redesign, and workflow optimization. 

  • Yes. We specialize in building efficient, automated financial workflows. 

🔐 Security & Compliance 

  • We use secure, encrypted platforms, and strict access‑control practices. 

  • Yes. NDAs are available upon request. 

  • Yes. We follow all applicable accounting, payroll, and data‑security regulations. 

👥 Payroll, HR & Benefits 

  • Yes. We handle full payroll processing and tax compliance. 

  • Yes. We assist with onboarding workflows and document collection.  

  • Yes. We support clients with employees across multiple states and even internationally.

  • Yes. We coordinate with your 401(k) provider to ensure accurate deductions, employer contributions, employee enrollment, and compliance reporting. 

📊 Bookkeeping, Accounting & Board Reporting 

  • Most clients receive monthly reconciliations; weekly or quarterly options are available. 

  • Yes. These statements include monthly balance sheets, income statements, and cash‑flow summaries.  

  • Yes. We collaborate directly with your CPA to ensure accurate tax preparation. 

  • Yes. We prepare board‑ready financial packets, budget‑to‑actual reports, cash‑flow summaries, variance explanations, and presentation‑ready materials.